Starlink Outage: How to Tell If Starlink Is Down (and What to Do)
Short answer
To check for a Starlink outage, open the Starlink app first: it shows whether your dish is online, obstructed or affected by a network issue. Then check Starlink’s official X account and outage trackers such as Downdetector. Network-wide outages are rare (the biggest, on July 24, 2025, lasted about 2.5 hours). Most “outages” are local: obstructions, power, cables or a router reboot.
Key takeaways
- Check the Starlink app first; it separates local problems from network problems.
- Starlink’s July 24, 2025 global outage lasted about 2.5 hours and was caused by a core-network software failure.
- Most connection drops are local: obstructions, power interruptions, damaged cables or router issues.
- Restart in order: router, then dish (power off for a full minute).
- For events and businesses, keep a second connection or a spare kit for anything that can’t go offline.
How do you check if Starlink is down?
1) Open the Starlink app. The home screen shows whether your Starlink is online, and alerts flag obstructions, power or network issues. 2) Check Starlink’s official X account (@Starlink), which posted updates during the July 2025 outage. 3) Check outage trackers such as Downdetector; a sudden spike in reports suggests a wider problem. 4) Ask a nearby Starlink user whether they’re down too.
How often does Starlink have outages?
Network-wide outages are uncommon. The largest recent one, on July 24, 2025, began around 19:13 UTC and lasted about 2.5 hours worldwide; Starlink’s VP of engineering attributed it to a failure of key internal software services that operate the core network. A shorter global outage of about 45 minutes was reported in May 2024. Local interruptions from obstructions or weather are far more common.
What causes most Starlink connection drops?
Obstructions: trees, roofs or poles blocking part of the sky. Run the app’s obstruction check.
Power: a tripped outlet, failing power bank or inverter, or a loose power-supply cable.
Cables: a kinked or damaged dish cable.
Router or Wi-Fi: the dish is online but devices can’t reach the router. See why your Starlink router is unreachable.
Heavy weather: intense rain or wet snow can briefly reduce performance. See does Starlink work in bad weather.
How do you fix a Starlink outage on your end?
Unplug the power supply for at least a minute, then reconnect. Check every cable connection and look for damage. Move the dish to a clearer spot if the app shows obstructions. If you use a third-party router, connect directly to the Starlink router to rule it out. If the app reports a network-wide issue, wait: there’s nothing to fix locally.
How do you avoid downtime at events and businesses?
For a wedding livestream, a vendor market or a job site, plan for one connection failing. Options include a cellular hotspot as backup, two Starlink kits pointed at different patches of sky, or a failover router. Our backup internet for business guide compares the options. Star Surf can supply multiple kits for events and sites; ask for a multi-kit quote.
Our recommendation
Running an event or business that can’t go offline? Rent a second Starlink kit or pair Starlink with a cellular backup, so a single outage doesn’t stop payments or a livestream.
Reserve a Starlink kitAsk us a questionFAQs
Is Starlink down right now?
Check the Starlink app, Starlink’s official X account and Downdetector. If only you are affected, it’s likely a local issue such as power or obstructions.
How long do Starlink outages last?
Most are brief. The largest recent global outage, on July 24, 2025, lasted about 2.5 hours.
Why does my Starlink keep disconnecting?
Usually obstructions, power interruptions or cable problems. Run the app’s obstruction check and inspect the power supply and cables.
Does Starlink compensate for outages?
Check Starlink’s current terms of service for your plan; policies can change.
Need Starlink for a few days or a few weeks?
Rent from $20/day. Pick up in American Fork, UT, or have it shipped anywhere in the US in a protective hard case.
Check availabilityMulti-kit & event quotesAbout Star Surf
Star Surf is a Starlink rental company based in American Fork, Utah. We rent Starlink Mini and Standard kits from $20/day (2-day minimum) or $150/week with unlimited data, for pick-up in Utah or shipping anywhere in the US, and supply multi-kit setups for events, job sites and businesses. Check availability.
More guides
Sources
- ThousandEyes: Starlink outage analysis, July 24 2025
- Engadget: Starlink service returns after 2.5-hour outage
Prices, plans and speeds are as reported in our sources (checked November 2026) and change often; check starlink.com before you buy. Starlink® is a trademark of SpaceX. Star Surf is an independent rental company and is not affiliated with Starlink or SpaceX.